Content is King - The BIGGEST lie in Internet business

by Nicholas Grobler on January 29, 2009

Then what is king?

The Conversion is king.

What to expect in this post…

  • Who needs to know this?
  • What does “Conversion” mean?
  • How do you get one?

Who needs to read this?

Anybody with a plan to earn money using the Internet. Which nowadays is everybody. Have you heard this story?

  1. Start a blog.
  2. Give away lots and lots of free information.
  3. Load your posts with Google Adwords.
  4. Keep on writing for your blog.
  5. Sit back, relax, and watch the money roll in.

Not going to happen.

Want to earn money online? Then here’s the steps:

  1. Understand what you are going to sell.
  2. Know that there is a market.
  3. Define your Conversion!
  4. Test your defined conversion.
  5. Develop or choose your business model.
  6. Build your business. (blog, website, email, whatever)

If you want to do what I listed above. Then read on.

What does a “Conversion” mean?

A conversion could be if someone joins your mailing list, it could be when someone clicks on a link or gives you a call. It depends on your business model. The only conversion is the one that ultimately leads to money in the bank. If your defined conversion does not lead to money in the bank, trash it, define a different conversion.

How do you get one?

I assume that you already know there is a market for your product. Everything you do next must be aimed at getting as much conversions as possible. Keep things simple. Where is most of your traffic coming from? If you have a new business, most of your traffic should be coming from Google Adwords. Concerning your traffic sources, ask yourself these questions:

  • Is this the audience I want to target?
  • Does my pricing structure fit my current audience? (Are you selling?)

Let’s assume you have the traffic. The next thing is your landing page, the page the audience you are targeting lands on when they open your website. Does your landing page make it as easy as possible for a visitor to convert into a customer? Test, test and keep on testing, continuously split test your main landing pages.

Conclusion

Whatever you do on-line, success is measured by the conversion. Everything you do should be aimed at getting your defined conversion rate higher and higher. Nothing else matters. If you write a blog, your conversion is when someone joins your list, RSS feed or clicks on an ad. If you sell a professional service, your conversion is when someone picks up the phone and calls you.

All your traffic optimization techniques should be aimed at people that fit your defined conversion goals. Ten thousand visitors and ten conversions means nothing. One hundred visitors and ten conversions screams WOW!

Some more reading:

Google Adwords

Perry Marshall

Stompernet

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Is there a market for your online product?

by Nicholas Grobler on January 19, 2009

Thinking of selling a product on the web? Here is a quick process to test if there is a market for the product you want to sell.

The free places:

Google trends: http://www.google.com/trends
Google adplanner: https://www.google.com/adplanner
Google adwords: https://adwords.google.com
Compete: http://compete.com/
Microsoft adcenter: http://adlab.microsoft.com/

The only one you have to pay for is Google Adwords, but do not worry, it’s only around $5. You do not have to run any ads to get a Adwords account. You will only be using it for research in the beginning. If you already have an account, log in, click on “Tools” and then select the “Keyword Tool”. In this post I will use Google Adwords, I think this is the most powerful of the bunch. The other options are also very powerful, especially Compete.com, they have a free version and a paid version. Unfortunately their data are mostly based on the American market.

Step one: What is your main keyword?

If I am looking for what you have to sell, what will I type in Google? It can be one word, but if it is a phrase your research goes faster. For example you are selling coffee tables, “Table” is your main keyword, but “Coffee Table” narrows it down even more. Let’s say you are selling custom built coffee tables made from quality wood, then a keyword phrase like “Custom Coffee Tables” would be perfect to start your research with.

Use this keyword in the Google Adwords tool, remember to leave the “use synonyms” box ticked. In the drop-down list “Choose columns to be displayed” select the option “Show all”. Now you have all the data you will need to make a decision. I look at “Advertiser Competition” and “Search Volume” to see if there are other in the market and if people are looking for what I have to sell. If there are competition, that is GREAT, it means there is a market and others are already making money in that market. That is all you need to know right now.

Step two: Test conversion possibility

Create something to give away for free. A special report, a Ebook on different types of coffee tables, anything that will someone in your market will find VERY valuable. The golden rule of the Internet game is over deliver. Get a good, but cheap email management system. I use Aweber.com, they have different level packages and they offer an excellent product.

This “free” product should not take you long to create.

Step three:

Buy a domain name and get a small hosting account, I use Godaddy.com for this. Do research on domain name selection and pick the right one. Write a simple sales-letter “selling” your free report and the benefits of this report or Ebook. Enable an email sign-up form on the sales-page of your website. Get a VERY simple adwords campaign up and running sending people to your website. Test for a few days how many people download your free report. If you have a good conversion rate, then only begin the design of your real product or product website you plan on creating.

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The Most Persuasive Tool in Advertising and How to Use It

by Nicholas Grobler on August 20, 2008

Here is the link to the original article:

http://www.makepeacetotalpackage.com/gary-bencivenga/give-a-reason-why-to-increase-response.html

Following is the complete article:

Dear Marketing Top Gun:

My friends, star marketers Alex Mandossian and Yanik Silver, recently paid me a compliment by calling me, “The world’s greatest living reason-why copywriter.”

I consider it such high praise because my mentor, David Ogilvy, was in my view the greatest reason-why copywriter of all time. In fact, when asked by a reporter if he was a strong proponent of “reason why” advertising, Ogilvy responded, “Is there any other kind?

Thinking of Mr. Ogilvy (or “D. O.,” as we staffers at Ogilvy & Mather called him) has prompted me to once again offend every English teacher whose classes I endured, and inspire everyone else who speaks the King’s English to cringe, by penning another of my infamous poems, this one entitled …

The Most Persuasive Tool in Advertising

“How can I sell more product?” is the marketer’s eternal question.

If you sincerely seek the answer, just follow my suggestion.

When it comes to creating advertising, most advice is for the birds.

But the greatest secret of success can be found in two little words.

No, they’re not, as some have written, those standbys NEW and FREE.

Neither are they NOW and SALE, or even YOU or WE.

No, to open minds and wallets and have prospects eagerly buy,

The most persuasive words in advertising are simply, REASON WHY.

Whether you spread your message on TV, the Internet or by letter,

You must explain the REASON WHY your product is much better.

And while you’re at it, don’t forget that your audience won’t believe you

Unless you give the REASON WHY what you claim is true.

To close the sale, these two little words once again point the way.

Just give me another REASON WHY I should act today.

There you have it, clear as day. If you want to sell, here’s how:

Give good reasons for these three questions — why you, why true, why now?

This little secret works like magic, for all products, in all seasons.

If you want to sell like a superstar, just boldly state your reasons:

First, the reason yours is best. Second, a reason to believe,

And third, a reason to act right now — give these and you’ll receive

More sales than you can imagine, gold and riches heaped on high.

The world showers you with treasure when you give the REASON WHY.

* * *

Could this be verse? I doubt it! But maybe a couple of quick examples will make the point …

Soft drinks are one of the most difficult industries to break into with a new product. The number of times it’s been done over history is very, very seldom because people are loyal to whatever soft drink they like.

Not long ago, Slice soft drink came out with a campaign that said it’s a better-tasting soft drink because it contains 10-percent fruit juice.

It gave a little reason in the headline — the 10-percent fruit juice — to explain why it tastes better than the average fruit soda.

And that made all the difference in the world. In a product category that’s renowned for a sky-high failure rate among new products, Slice quickly captured 7 percent of a $30-billion-a-year soft drink market.

Today, that same soft drink market is probably worth more than $50 billion per year. That means that right out of the box, Slice created $2 billion a year in sales on the strength of this one little proof element, 10-percent fruit juice.

To see how critical that line is to its success, try taking it away, and what do you have? “Slice, a better-tasting soft drink.” Nothing there but a bland claim.

But because it contains 10-percent fruit juice, if you’re a soft drink aficionado, you think, maybe I’ll try it. There’s a good reason to.

Let’s look at another example. The headline of one of the most successful direct response ads of all time is:

How to win friends and influence people.

Wisely paying off that key word “how,” the body copy of this ad gives many, many reasons in support of this powerful headline.

Here’s another classic reason-why positioning that built a fortune.

Kleenex towels absorb 50 percent more
because they’re two layers thick.

“Well, that makes sense,” you say to yourself. You can buy into the promise because it gives you its proof element, its reason why, right in the headline.

Half Off Sale!

We’ve all seen half off sales and, by and large, they slide off your mind like water off a duck.

But give it a reason why and look what happens. Imagine if you say instead:

Fire sale! 50 percent off everything in our store
because of our recent fire.

See what a difference that makes?

If I’m going to buy a stereo, I don’t care if the box smells a little smoky. The reason why — the recent fire — gives me a rationale to buy into it, a believable explanation of why I might really get 50 percent off, rather than just another garden-variety, totally unbelievable and unmotivating “half price sale.”

Take a hard look at your most critical marketing materials, especially any that are underperforming. Ask if you are giving reasons why in each of these three areas:

  1. Compelling reason(s) why your product is superior to other solutions your prospects might choose, including doing nothing.
  2. Compelling reason(s) to believe that what you say is true.
  3. Compelling reason(s) to seize the opportunity today.

When you examine the most successful examples of salesmanship-in-print, you’ll almost always find these three reasons-why in full force, which is why they are so profitable.

Sincere wishes for a good life
and (always!) higher response,

Gary Bencivenga
Guest Editor, The Total Packag

Attribution Statement: This article was first published in The Total Package. To sign-up to receive your own FREE subscription to The Total Package and claim four FREE money making e-books go to www.makepeacetotalpackage.com.

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Garfield

by Nicholas Grobler on August 20, 2008

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Mr. T: It’s the Conversion Fool!

by Nicholas Grobler on August 19, 2008

Nothing else matters. Here is the process:

Get a first version of your website up and running
Identify what you would tag “The Conversion”
Use your main keyword and buy Google Ads
Test and optimize your Conversion until perfect

A few more notes:

Writing a Google Ad that converts well is a skill and I have not been able to find a good source of information on how to write them online, the gurus keep their secrets close. Look at the Stompernet videos; they give a very good breakdown. For testing, you generally want to be in the top Google Ad positions, so bid higher. Then optimize your click through rate so that Google likes you more and ask you less money.

www.stompernet.com

Start with a small budget on Google and test until the page converts well.

Keep on making small changes to your website until you get it right.

http://www.google.com/support/conversionuniversity/

Once it starts smelling really good, leave to simmer, return to add some spice every now and again.

Rock on!

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Don’t screw up the foundation of your E-Commerce!

by Nicholas Grobler on August 13, 2008

There are a few things that makes for a strong foundation in the online retail business. I suppose that goes for any online business, but I am going to talk retail today.

Here’s the short list for your online business foundation:

  • Site structure (the basics of SEO apply)
  • Content on the site (product descriptions)
  • Images (product presentation)
  • Categories (segment according to your main keywords)
  • Have a blog (and remember to use it)

There are all the other things you need to cover before you even consider investing in opening shop:

  • Who is your target market?
  • Is there a market for what you want to sell?
  • Did you do your keyword research?
  • Where will you find stock?

Do you have experience in this industry? LISTEN TO ME! Do not, not, not get involved in an online business if you do not have previous experience in that industry or have a team that cover the areas required to run this business. Online business takes time and PATIENCE, oh so much patience. A online business can make you extremely wealthy! What will probably happen is you scared shitless of doing online business ever again! Online business can be a money gobbler if set up and run the wrong way.

Cover the basics day one and it will work, promise.

Market research
Target Audience
The right CMS system

Cover the SEO basics

Get in touch with me if you want me to look at your online business structure.
Email me at Nicholas.grobler [at] gmail.com – replace the [at] with the @ sign.

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The Zig-Zag Method for Catching Attention and Building Credibility

by Nicholas Grobler on August 11, 2008

All you need to know to get you on track with online writing:

http://www.copyblogger.com/zig-zag/

Peace.

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Old Marketing vs. New Marketing - Seth Godin

by Nicholas Grobler on August 8, 2008

Old Marketing

New Marketing

 

 

Limited number of media outlets

Countless media outlets

Limited physical media outlets

Countless online retail outlets

Emphasis on horizontal success (hits)

Emphases on vertical success (niches)

Marketer-to-consumer communication

Consumer-to-consumer communication

Barrier between consumers and makers

Permeability between consumers and makers

Spam

Permission

Product line limited by factory

Product line limited by imagination

Long product cycles

Fads

Market share

Fashion

Features

Stories

Advertising a major expense

Innovation a major expense

Large overhead = stability

Small overhead = low risk

Customer support

Community support

Focus groups

Launch and learn

Quoting Seth from his new book, Meatball Sundae:

"Old Marketing is the kind we grew up with. Old Marketing is TV ads for Brand Names. Old Marketing is a command-and-control approach to the creation and spread of ideas.

New Marketing is about fashion and stories and permission and promises. New Marketing doesn’t understand top-down command-and-control thinking. It’s actually caveman marketing, the sort of marketing that existed before money and corporations took over."

Apply this to Goddiva.co.uk… (my company)

We are not selling a product, we are selling an idea, an experience. Woman buy from Goddiva because they attach an idea and an image to who we are and our products is only part of this idea. A noticeable part yes, but only part. In theory a company could sell a bright pink widget that is no better than the millions of green widgets online, but if they sell a story an experience and people connect with this story they will make millions online.

The Internet is one big community and it’s constantly buzzing with feelings. Look at this website. This guy created a website that maps all the emotions people are talking about on the web Right Now! This is real time! - http://www.wefeelfine.org/index.html

We can only create Goddiva, show it to our target audience and let it fly, we do not have control, but we can listen, make changes, and show a different Goddiva. We can evolve into something that creates the experience our target audience and these people will create Goddiva. We do not have control. This is New Marketing.

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The Coolness of peeling an Orange

by Nicholas Grobler on August 8, 2008

Today I am happy.

I learned something and I evolved.

It was one of those silent evolutions, I only realized it when I did not react using my “old programming”.

We have this saying in the Ebio team: “Stop climbing the mountian, sit down, look back and enjoy the view.”

We run so fast, we never stop to look at where we are and how much we have achieved, sit down and peel an orange.

I was stressed at work, very stressed.

I need a work permit to stay in the UK, so I pushed my current employer of only three months. Understandably, they want to give it more time and see what my performance will be. I pushed anyways because I am stressed about this and want to get the process started, it takes ten weeks. They were willing to do this, if I paid for it. My manager got a bit peeved about it; this threw me of my groove. Questions like, “Does this mean they are not happy with my performance?” etc…

Usually I would feel despondent and lose speed and kind of fall into a rut.

That night I realized, I walked through it and got back to speed in no time flat.

I was impressed with myself

I went through the SHIP process a while back and this process put me on the road to where I am now. (thanks Jo)

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The Adwords Monster

by Nicholas Grobler on August 4, 2008

Winning with the Adwords game can be hard work, but it is not impossible.

Here is what you do…
Do not do a “Quick Setup” as told by Google.
It is in Google’s best interest to get you spending money…fast
Do it yourself.

There are many very good sources on Google Adwords:

The Google Adwords expert remains Perry Marshall
Get his free 5 part course here, after you complete this course, then buy the book.

Stompernet Adwords Triangulation Method
Then go and grab the rest of their videos
It goes without saying, you can sign up for their newsletter.

A very informative post by Derek Gehl.

Learn from different sources, apply the tactics and see which ones work for you.

What I have learned this far:

  • It takes time and VERY diligent testing.
  • Create at least four different ads for each keyword and test.
  • Conversion rates will be different for different types of businesses.
  • What is your average basket value?
  • If it is $5, then you should see faster conversions for your keywords.
  • If it is $50, then your testing will be over a slightly longer period.
  • If it is $500, I suggest you get an Adwords expert to help set up the initial campaign.

Adwords should work great for every business selling online.
The secret is to target the people in the “buy mindset” and build from there.

  • Know your target market
  • Know what they are thinking
  • Write ad copy to fit snug with this conversation

Test, test and test!

One last thing…

Adwords is a foundation processes for any online businesses. If you cannot get Adwords right, then forget it. Adwords is like a deep dark forest of conversion secrets, learn from it and apply what you learn in your online business.

Specify a daily budget for all your campaigns!

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